Managing more than 63 million domains for 14 million customers makes GoDaddy the world’s #1 web hosting company. The company’s continued growth is fueled by its user-friendly offerings and new hosting options, along with its many acquisitions. While GoDaddy’s growth is a huge plus for the company, it was creating big increases in operational complexity, especially in its network infrastructure. With complexity growing steadily, monitoring and managing its network infrastructure was becoming an increasingly difficult task for GoDaddy’s Network Reliability team.
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With 300 million registered players, many top titles, and $4.4 billion in annual revenues, Electronic Arts (EA) is the world’s largest video game company. To ensure continued success, EA focuses on making sure its users can play their favorite games whenever and wherever they want to. With most players preferring the connected gaming experience, ensuring fast and reliable network performance is a top priority for the company.
This major mobile company in the U.K. provides talk, text, and data services to 9 million customers, including more than 5 million 4G subscribers. The company prides itself on reliability, and is consistently ranked as having the U.K.’s most reliable mobile network. With its customer base and 4G footprint growing rapidly, maintaining its top-rated service reliability and coverage was the mobile provider’s top priority. However, the amount of change in its IT environment was presenting the company with new network monitoring and management challenges.
With nearly 5 million customers and over 6,400 employees, this top-five U.S. wireless carrier provides national network coverage, 99% of which offers 4G LTE speeds. While its award-winning customer service is a company hallmark, it was experiencing issues with internal customer support. The issue was that it was becoming increasingly difficult for the network operations team to produce critical performance reports for their internal customers, the carrier’s service owners and managers.
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